Call 888-313-4747 for a power outage in Round Rock, TX.

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888-313-4747 is the number to Oncor’s automated outage reporting system. You will be asked to give your phone number, or your ESI-ID number. The phone number you’ll need is the number you used when you enrolled for your electric service in Round Rock. The ESI-ID number is a 15 digit number found on your bill. You can easily identify this number because all of the ESI-ID numbers in Round Rock start with “1044372000…”
This automated system will take your submission of a power outage and will give you an estimated time for electricity service to be restored in your area. In our experience, Oncor’s estimate is very conservative. They usually restore your power in a much shorter time frame.
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In the Round Rock area, all homes have Digital Meters which are programmed to ‘notify’ Oncor of the power outage in Round Rock. So, when you call, it’s likely that Oncor is already aware of the power outage, though it convenient to get the estimated time for the power to be restored.
More About the ONCOR Electric Delivery Company
Oncor is the regulated “local wires company.” They own all the infrastructure that delivers the electricity to our homes and businesses. They do not ‘sell’ electricity.
If we can help you with obtaining a lower rate for your electricity service in Round Rock, please call 512-827-8005. We provide great rates and stellar, personalized customer service. Feel free to peruse our reviews at Google and other places on the web.