Round Rock Electricity makes it fast, easy, and frustration-free.
Your Options for Starting Service
BEST OPTION The surest way to get your electricity on without delay.
And a real person answers the phone! NO phone menus – NO waiting on hold
Call Monday-Saturday, 8 a.m. – 8 p.m.
Use our secure Ambit Enrollment Page.
On the enrollment page, start by clicking “Sign Up Now,” then complete the form and submit your request.
Call with any questions you may have.
If you need to review the rate/plan options first, visit “The Rates” page.
If you use the online enrollment option, you will be contacted by phone for a “verification” of the request. You will be asked to confirm the address has been entered correctly, and to confirm the name of the primary account holder. This is a required consumer protection step to ensure the accuracy of the order.
Call us or visit the FAQ page if you would like more details on the process.
*ALL CUSTOMERS* : WELCOME GIFT:
For enrolling as a new customer, you will receive a Travel Voucher for 2 nights at a 3-Star Hotel in San Antonio; the room is Double Occupancy. This voucher is also valid in 24 other cities across the United States. Again, your gift just for trying the service.
Once I get the service connected, who do I call if the power goes out?
You will call the same Local Wires Company you would call right now. In Central Texas, this company is “Oncor Electric Delivery.” This company DOES NOT sell electricity; they maintain the wires/poles and read the meters. A 24 hour emergency service phone number will be provided on your bill. That number for this area is 888-313-4747.
How long will it take for the switch to “take effect?”
The Standard Switch will take place in 4-7 business days. You can also select a switch date, up to 90 days in the future, for a fee of approximately $5.00.
When will I receive my free 2 night-stay travel voucher?
As soon as the order is complete, your voucher will be sent to you by Ambit Energy. This coupon is good in 25 cities across the U.S. San Antonio is one of those cities. With the voucher, you would be responsible for only the per night hotel taxes.
Can I pay my bill online?
Yes. Upon enrollment you will be given the details regarding your option to pay your bill online. Ambit Energy provides website access for all details regarding your account including usage history, past bills in pdf format, reward point amounts, all bill pay options, and much more.
This is an Independent Consultant Web site and is not created nor maintained by Ambit Energy (a Texas-based Retail Energy Provider, PUCT Certificate #10117). The site owner is solely responsible for the content.