Your current electric delivery company or “Local Wires Company” will continue to deliver your electricity. The name of this company is ONCOR. Your Round Rock power will be supplied by Ambit Energy and come from a regional power pool – a mixture of energy from traditional power plants and other sources like wind, water, sun and natural gas. ONCOR still responds to service interruptions and continues to maintain the poles and wires. You will continue to receive the same reliable service you are used to with ONCOR, regardless of the Retail Electric Provider (REP) you receive your Round Rock power from. It is important to understand, THERE IS NO CHANGE IN THE RELIABILITY OF SERVICE.
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